How profiles are reviewed

Effective date: 2026-10-25

Every pro on Lend a Mind has had their profile reviewed by a person before it's listed. This page explains exactly what that review is, and what it isn't, so you can decide how much weight to give it.

What happens

1. A pro creates a profile. It includes their name, a headline, a short bio, up to six areas of Data and AI expertise, the free time they'll give each month, a planned hourly rate, their timezone, the session lengths they offer, an optional backup meeting link, and their weekly availability.
2. The profile waits for review. Until it's approved, it isn't in the directory and can't be booked.
3. Our admin reviews it. During the private alpha, the admin is Huy Dao, who runs Lend a Mind. The admin reads the profile as submitted: name, email address, headline, bio, expertise, planned rate, timezone, and monthly free time.
4. The admin approves or declines it.
   • Approved: the profile appears in the directory, and clients can book open times. Sessions run in a private video call on the session page; the pro's own meeting link is an optional backup.
   • Declined: the profile stays unlisted, and the pro sees the reason on their profile page. If they update the profile, it goes back for review.
5. Every decision is recorded: who made it, when, and the reason for a decline. A decision applies to the version of the profile the admin read: if the pro changes the profile during the review, the admin has to look at it again.

We haven't published written review criteria yet. The admin decides based on the profile in front of them. If we adopt written criteria, we'll describe them here.

After a profile is listed

• Edits aren't reviewed again. A listed pro can update their profile and stays listed. The current text may therefore differ from what the admin reviewed.
• We can remove a profile later. If we decide a listed profile shouldn't be on Lend a Mind, the admin can delist it, with a reason the pro sees. The profile leaves the directory and can't be booked. Sessions already booked go ahead unless someone cancels them.

If you see a profile that seems wrong or misleading, please tell us at hello@lendamind.com.

What the review doesn't include

A review is a person reading a profile. It is not:

• an identity check: we don't verify that pros are who they say they are;
• a check of qualifications, employment, or experience: we don't verify degrees, certifications, job titles, employers, or the claims in a bio;
• a reference check, a background check, or an interview;
• an assessment of a pro's advice, or a guarantee of the quality, accuracy, or outcome of any session;
• an endorsement of the pro by Lend a Mind.

That's why we say profiles are "reviewed", not "vetted" or "verified". If we add more checks, we'll update this page to say exactly what they are and who they apply to before we describe profiles any differently.

What this means for you

• Clients: treat a profile as the pro's own description of themselves. Use your judgement about what you share and what you act on (see our Terms of Service).
• Pros: describe your experience accurately. Misleading profiles can be delisted.

Questions

Email hello@lendamind.com.